Looking for help? You've come to the right place Gorgeous!

We are happy to accommodate a return for a store credit or exchange on any of our unopened hair extensions (wefts, clip-ins, ponytails, puffs, closures, frontals, wigs or bundles) within 14 days of purchase. 

Kindly note, if the security bands on the extensions have been opened or tampered with, we will not be able to accept your product back for a store credit or exchange, due to hygienic reasons.

Also, we will not be responsible for paying for your own shipping costs for returning your item. We recommend you send it back via tracked and signed for mail so that it arrives back to us safely, also we cannot take liability for any lost returns in the post. Once we have received your return provided it meets our criteria stated above, we will process your store credit or exchange. 

All of our accessories/growth kits are final sale. Thank you for your understanding. 

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